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Voice of the Customer Intelligence (VOC) Manager, Customer Experience and Engagement
JLLArlington, VA
Posted Sep 23, 2026
What you’d do
Design and deploy customer research using survey platforms like Qualtrics or Medallia, and analyze engagement data across touchpoints to build a holistic view of customer experience. Full time role presenting qualitative and quantitative findings to business partners. Found on the employer's careers page on Oct 8, 2026. Apply through the link.
You’ll need
- 7+ years in market research or data analytics
- Bachelor's degree in a quantitative field
- Survey design and data modeling
- Qualtrics, Medallia, or Amazon Pulse
- AI-assisted survey design and text analytics
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