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Support Engineer, Amazon Leo Enterprise Customer Support

AmazonBellevue, WA

Posted Oct 9, 2026

What you’d do

Resolve complex enterprise customer cases involving routing anomalies, BGP peering, connectivity degradation, and internet reachability failures. Troubleshoot SD-WAN/SDN issues, perform root cause analysis, and develop troubleshooting playbooks. Full-time in Bellevue, Washington. Found on the employer's careers page on Oct 10, 2026. Apply through the link.

You’ll need

  • Experience in technical support
  • 4+ years in ISP network operations or network engineering
  • AWS Cloud Practitioner certification
  • CCNA/JNCIA certification
  • BGP and SD-WAN troubleshooting skills

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