Starlink Communications Manager (Customer Knowledge)

What you’d do

Own the Starlink Help Center, deciding what content to write, improve, merge, or retire, and keep it accurate across launches, hardware, plans, and installs. Use analytics and customer surveys to fix failing pages, and coordinate with Consumer Insights and Customer Experience. Found on the employer's careers page on Oct 14, 2026. Apply through the link.

You’ll need

• Bachelor's degree
• Bachelor's in communications, journalism, marketing, technical writing, or related field
• 5+ years owning customer-facing knowledge content at scale
• Track record improving content accuracy and findability
• Help center or support content experience