Software & DataEntry levelOn site
Support Analyst l-Infrastructure
EsriRedlands, CA
$70,304–83,200/yr
Posted Sep 30, 2026
What you’d do
Provide real-time technical support to customers via email, chat, and phone, analyzing issues and documenting cases in a CRM. Learn ArcGIS Online, ArcGIS Pro, and ArcGIS Enterprise to support multiple products. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- 1+ years professional customer service experience
- Technical troubleshooting and issue analysis
- Email, chat, and phone support
- Learn ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise
- CRM case documentation
Our summary of the listing. The full listing has the details.