Customer Care Advocate

What you’d do

Handle incoming customer calls with a goal of first-call resolution, enter orders into the ERP system, prepare quotes on standard products, and issue return authorizations. Full time in Radford, Virginia. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

• High School Diploma or GED
• Proficient in Excel, Word, PowerPoint, Outlook
• Strong telephone etiquette and communication
• ERP experience preferred (Oracle, Epicor)
• Five years customer service experience preferred