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Sr. Manager, Amazon Connect Decisions Customer Success, Applied AI Solutions Decisions GTM

AmazonAustin, TX

Posted Sep 30, 2026

What you’d do

Lead the Customer Success team for Amazon Connect Decisions, hiring and developing CS advisors and acting as a trusted advisor to customers on AI deployments. Full-time role involving architectural discussions, customer education, and cross-team coordination. Found on the employer's careers page on Sep 30, 2026. Apply through the link.

You’ll need

  • 10+ years building and leading large teams
  • Experience in matrixed operating structures
  • Knowledge of distribution networks and channel P&Ls
  • Bachelor's degree or equivalent
  • Experience communicating with C-level executives

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