Service Desk Technician/VTC

What you’d do

Serve as first point of contact for end users, handling Tier 1 hardware, software, and account issues plus VTC/DVTC troubleshooting via phone, email, and in person. Full time role documenting and improving service desk workflows and training users on Windows, Microsoft 365, and Adobe Acrobat. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• 3+ years of prior experience
• Active DoD TS/SCI clearance in DISS
• Active IAT Level II certification (Security+ CE or higher)
• VTC/DVTC troubleshooting