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Principal Product Manager - Technical, Amazon Customer Service

AmazonSeattle, WA

Posted Oct 9, 2026

What you’d do

Own the full product lifecycle for Amazon Customer Service, setting strategy and roadmaps and working with design, engineering, and science teams to deliver features. Full-time role based in Seattle, Washington. Found on the employer's careers page on Oct 9, 2026. Apply through the link.

You’ll need

  • Bachelor's degree
  • 7+ years of end to end product delivery experience
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs
  • Experience working directly with Engineers

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