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Principal Applied AI Solutions Architect, Amazon Connect

AmazonBoston, MA

Posted Oct 21, 2026

What you’d do

Lead technical discovery with customer teams, assess their data readiness, and design and configure agentic AI solutions in Amazon Connect, including AI agents, prompt engineering, model selection, and guardrails. Full-time role based in Boston, Massachusetts. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

  • 10+ years in a technology domain such as software development, cloud, or data
  • Bachelor's in computer science, engineering, mathematics, or equivalent
  • AI prompt engineering and model selection
  • Agentic AI solution design and configuration
  • Customer data readiness assessment

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