Software & DataOn site
ITSM Technology Support Lead
JPMorgan ChaseJersey City, NJ
Posted Oct 13, 2026
What you’d do
Lead ITSM technology support by driving root cause analysis for incidents, collaborating with engineering teams on operational readiness, and improving processes to reduce incident recurrence and enhance service resilience. Full-time role. Found on the employer's careers page on Oct 23, 2026. Apply through the link.
You’ll need
- 5+ years troubleshooting and maintaining IT services
- Proficiency in SRE and ITSM processes
- Experience with Problem, Defect, and Change Management
- Collaboration with engineering teams
- Full-time schedule
Our summary of the listing. The full listing has the details.