Software & DataOn site
Senior IT Customer Support Analyst, Desktop Support
KBRArlington, VA
Posted Sep 29, 2026
What you’d do
Provide Tier 2 desktop and deskside support for laptops, desktops, printers, and mobile devices, troubleshooting Windows 11, Microsoft 365, Teams, and authentication issues. Also image and deploy equipment, track assets in ServiceNow, and support onboarding and device refreshes. Full time. Found on the employer's careers page on Oct 17, 2026. Apply through the link.
You’ll need
- Bachelor's in IT, computer science, information systems, engineering, or related field, or equivalen
- 2+ years desktop, deskside, or IT customer support in a corporate environment
- Windows 11 and Microsoft 365 troubleshooting
- ServiceNow or similar ITSM platforms
- Hardware diagnostics and repair
Our summary of the listing. The full listing has the details.