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Operations & AdminEntry levelOn site

Consumer Contact Professional I

Fifth Third BankGrand Rapids, MI

Posted Oct 5, 2026

What you’d do

Handles customer calls professionally, answering questions and resolving problems about bank products and policies without transferring callers. Enters or confirms customer information in systems and guides customers toward self-service channels. Full time. Found on the employer's careers page on Oct 20, 2026. Apply through the link.

You’ll need

  • High school education or equivalent
  • Data entry and basic computer skills
  • Excellent customer service skills
  • Ability to explain information clearly
  • Full-time availability

Our summary of the listing. The full listing has the details.

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