Senior Manager, Customer Success

What you’d do

Lead a team of 8–12 Customer Success Managers supporting Justice & Corrections markets. Develop the team, drive product adoption, handle escalations, and improve customer experience through data and cross-functional collaboration. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

• Experience managing customer success teams
• Ability to coach and develop staff
• Skills in handling customer escalations
• Data-driven decision making
• Experience in Justice & Corrections markets