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Auto Lending Account Manager I

JPMorgan ChaseHouston, TX

Posted Oct 19, 2026

What you’d do

Manage a team of call center specialists handling auto lending accounts, monitor quality and productivity, coach staff, handle escalations, oversee training, and lead process improvements. Full-time role in Houston, TX. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

  • 2+ years management experience in inbound customer service/sales call center
  • Ability to motivate and lead a team
  • Experience with quality and service level targets
  • Coaching and staff development skills
  • Handle escalation calls and complaints

Our summary of the listing. The full listing has the details.

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