Business & FinanceEntry levelOn site
Auto Lending Account Manager I
JPMorgan ChaseHouston, TX
Posted Oct 19, 2026
What you’d do
Manage a team of call center specialists handling auto lending accounts, monitor quality and productivity, coach staff, handle escalations, oversee training, and lead process improvements. Full-time role in Houston, TX. Found on the employer's careers page on Oct 22, 2026. Apply through the link.
You’ll need
- 2+ years management experience in inbound customer service/sales call center
- Ability to motivate and lead a team
- Experience with quality and service level targets
- Coaching and staff development skills
- Handle escalation calls and complaints
Our summary of the listing. The full listing has the details.