Software & DataOn site
Sr. Product Manager - Technical, Amazon Customer Service
AmazonSeattle, WA
Posted Mar 12, 2026
What you’d do
Lead technical product management for Amazon Customer Service, building genAI solutions that investigate customer issues and attribute defects. Own requirements, roadmap, technical design, and product metrics while partnering with data science and engineering teams. Full-time in Seattle. Found on the employer's careers page on Sep 30, 2026. Apply through the link.
You’ll need
- 5+ years of technical product or program management experience
- 3+ years of end to end product delivery experience
- Experience owning/driving roadmap strategy and definition
- Experience managing technical products or online services
- Bachelor's degree
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