Service Desk Reporting Specialist

What you’d do

Owns the operational reporting lifecycle for a service desk, building dashboards and alerts in Splunk, Dynatrace, and CloudWatch, writing complex SQL, and tracking KPIs and SLAs with leadership and clients. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• U.S. Citizenship
• Ability to obtain a Public Trust clearance
• Experience in operational reporting, analytics, or BI
• Proficiency in complex SQL querying
• Splunk, Dynatrace, CloudWatch, and BI platforms