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Operations & AdminEntry levelHybrid

Customer Care Assistant

Booz Allen HamiltonNorfolk, VA

$39,600–81,000/yr

Posted Oct 16, 2026

What you’d do

Support Help Desk tickets from employees and vendors within service level agreements, updating tickets daily and resolving them to the customer's satisfaction. Also provides policy guidance on inquiries and handles repetitive administrative tasks. Full time. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

  • 1+ years in customer service and support
  • Microsoft Office 365 (Excel, Word, Outlook)
  • HS diploma or GED
  • U.S. citizenship required
  • ServiceNow experience

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