Design & CreativeOn site
Sr Design Operations Lead, Amazon Customer Service
AmazonAustin, TX
Posted Oct 5, 2026
What you’d do
Lead design operations for Amazon Customer Service, facilitating design thinking workshops, writing operational docs and reviews, and coordinating roadmap prioritization with design, product, and development leads. Full-time role in Austin, Texas. Found on the employer's careers page on Oct 6, 2026. Apply through the link.
You’ll need
- 6+ years of design program management experience
- Experience managing UX programs
- Experience working with Design and Research teams
- Ability to translate business and customer needs into solutions
- Experience coordinating roadmap prioritization
Our summary of the listing. The full listing has the details.