Senior Practice Assistant: BWH Bridge Substance Use Disorder Clinic Patient Services

What you’d do

Manage patient check-in and triage calls, schedule appointments in Epic, handle patient communications and complaints, maintain clinic compliance, support clinical staff with administrative tasks, and provide backup coverage for substance use disorder clinic teams. Full time. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

• Experience with patient check-in and scheduling
• Strong communication skills
• Ability to prioritize work independently
• Customer service skills
• Familiarity with clinic compliance standards