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Technology Support Lead - Pre-Production Problem and Coordination Management Lead

JPMorgan ChaseColumbus, OH

Posted Oct 21, 2026

What you’d do

Lead teams providing end-to-end technology service delivery and manage incident, problem, and change management for full stack systems. Oversee AI tool adoption to improve incident triage and ensure operational stability in production environments. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

  • 5+ years troubleshooting and maintaining IT services
  • Experience with enterprise-authorized AI in production operations
  • Strong validation habits
  • Awareness of data sensitivity

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