Software & DataHybrid
Manager, North America IT Service Management
IngredionWestchester, IL
$123,500–164,700/yr
Posted Oct 8, 2026
What you’d do
Lead the regional implementation of Ingredion's ITIL-based IT Service Management framework, covering incident, problem, change, configuration, and knowledge management. Oversee Field Services operations in North America and monitor KPIs, SLAs, and service performance. Full time. Found on the employer's careers page on Oct 21, 2026. Apply through the link.
You’ll need
- Bachelor's in IT, computer science, or related field
- 3–5 years of IT Service Management experience
- ITIL-aligned environment experience
- End-to-end ITSM process management
- Service delivery performance management
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