Workforce Management Analyst

What you’d do

Manage workforce for multiple call center teams by monitoring real-time performance, adjusting staffing, and forecasting call volumes to meet service level goals. Full-time role coordinating with Operations for staffing efficiency. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

• Associate’s degree or Diploma in Business, Communication, Healthcare or related field
• 3-4 years Customer Service experience
• 2-3 years Clerical, Call Center, Healthcare or related experience