Senior Manager, Project & Program Management – COE Strategic Programs

What you’d do

Leads complex cross-functional initiatives for the Contact Center of Excellence from concept through implementation and value realization. Sets up governance and works with business and technology teams to deliver operational, financial, and customer outcomes. Full time. Found on the employer's careers page on Oct 19, 2026. Apply through the link.

You’ll need

• 7+ years relevant professional experience
• 5+ years leading cross-functional projects or programs
• Managing complex multi-workstream initiatives
• Ownership of scope, schedule, risks, dependencies, governance