Associate Director, Service Engineering

What you’d do

Leads a team of service engineers and SREs supporting Natera's lab-facing clinical platforms, covering production stability, incident response, and service health. Includes hiring, mentoring, on-call readiness, and compliance in a regulated healthcare environment. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• 8+ years in service engineering or engineering roles
• 5+ years people management of technical teams
• Operating highly available mission-critical production systems
• Incident management and root cause analysis
• Hands-on CMMS and LIMS experience