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Consultant, Project and Program Management

Dell TechnologiesRound Rock, TX

$146,200 - $189,200/yr

Posted Oct 5, 2026 · Apply by Nov 9, 2026

What you’d do

Evaluate end-to-end customer journeys and digital support experiences to identify usability issues and drive improvements. Conduct mystery shopper assessments and collaborate cross-functionally to enhance customer experience quality. Full-time role. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

  • 10+ years in customer experience or related fields
  • Experience in digital transformation or quality management
  • Skills in customer journey analysis and UX evaluation

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