Software & DataOn site
Service Desk Product & Technical Specialist
Accenture Federal ServicesWashington, DC
$54,000–139,400/yr
Posted Oct 7, 2026
What you’d do
Analyze product workflows, support trends, and system logs to find operational inefficiencies and isolate failure patterns. Query and model data to inform product decisions, release readiness, and reliability improvements. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- U.S. citizenship
- Ability to obtain a Public Trust clearance
- Experience in technical support, product operations, or service desk
- Tier 2+ diagnostics experience
- Ability to interpret error codes, stack traces, and logs
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