Staff Customer Operations Manager

What you’d do

Lead Crusoe's customer feedback ecosystem, unifying customer and market signals into evidence-backed recommendations for executive leadership. Track AI model shifts and their impact on GPU demand, prepare executive customer updates, and bring customer evidence into Product and Engineering planning. Full-time role in Sunnyvale, CA. Found on the employer's careers page on Oct 7, 2026. Apply through the link.

You’ll need

• 8+ years in customer operations, Voice of Customer, CX, product strategy, or consulting
• Experience translating customer feedback into operational changes
• Technical fluency in AI platforms, cloud infrastructure, or developer tooling
• Ability to read technical documentation, support tickets, and release notes