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Critical Incident Communications, Senior Specialist

SalesforceAtlanta, GA

$94,000–142,300/yr

Posted Oct 8, 2026

What you’d do

Translate complex technical issues during critical incidents into clear business updates for customers, executives, and internal teams. Consolidate information from engineering and support, and build cross-functional partnerships. Full time. Found on the employer's careers page on Oct 8, 2026. Apply through the link.

You’ll need

  • 4-8 years in incident management, crisis communications, or technical writing
  • Exceptional writing, editing, and verbal communication skills
  • Excellent analytical and problem-solving skills
  • Experience with cloud infrastructure and platforms such as AWS and GCP

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