Escalations Representative - Legal Services Phone Team

What you’d do

Handle escalated customer inquiries and complaints about financial products on a part-time legal services phone team. Investigate issues, process complex transactions, and classify regulatory and non-regulatory complaint risks in a case management system. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• 1+ year customer contact experience in financial services support
• Customer service experience
• Experience conducting independent research
• Experience handling escalated customer calls
• Part-time schedule