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Director, Voice of Customer Product Management

The HartfordHartford, CT

$136,800–205,200/yr

Posted Oct 8, 2026

What you’d do

Leads strategy, roadmap, and governance for the enterprise Voice of Customer platform, turning survey feedback into measurable business outcomes. Partners across business units, operations, claims, data, and technology to improve customer experience. Full time. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

  • Product management experience
  • Customer experience and insights expertise
  • Agile leadership
  • Survey design and VoC program governance
  • Cross-functional and executive partnership

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