Service Desk Tier I Technician

What you’d do

Entry-level Tier I service desk technician resolving software, hardware and network issues, managing user accounts and Active Directory, and guiding users through step-by-step fixes or remote resolution. Full time in the Norfolk, VA office. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• 1+ year general experience or equivalent education
• 8570 certification (CompTIA Network+ or A+)
• Strong written and verbal communication
• Problem-solving skills