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Customer Care Representative II

Trinity HealthAnn Arbor, MI

Posted Oct 23, 2026

What you’d do

Answer and make calls to identify caller needs including crises, route calls, perform paging, process consult requests, monitor emergency alarms and 911 line, and document call info using multiple software systems. Full-time schedule. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

  • 4+ years customer service experience
  • 1+ years healthcare call center or operator console experience
  • Expertise with Windows desktop systems
  • Experience with EMR and Microsoft Office
  • Full-time schedule

Our summary of the listing. The full listing has the details.

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