Principal Product Manager – Tech, Quality Of Service, Amazon Customer Service

What you’d do

Own the long-term product vision, strategy, and roadmap for quality of service in Amazon Customer Service. Lead end-to-end product execution with Engineering, Operations, and other teams, defining success metrics and making prioritization decisions. Full-time role in Seattle, Washington. Found on the employer's careers page on Sep 30, 2026. Apply through the link.

You’ll need

• Bachelor's degree
• 4+ years of technical product or program management experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience working directly with Engineers on product enhancements