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Sr WW CSS Strategy Lead, Amazon Connect

AmazonAustin, TX

Posted Oct 16, 2026

What you’d do

Business owner for the Amazon Connect Customer Success team's strategic initiatives, translating direction into go-to-market plans, defining goals and metrics, and running weekly, monthly and quarterly business reviews. Full-time role in Austin, Texas. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

  • 5+ years developing, negotiating and executing business agreements
  • 5+ years professional or military experience
  • Business strategy and go-to-market experience
  • Ownership of business cadences (WBR, MBR, QBR)
  • Strong narrative and data-driven writing

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