Senior Associate, West Coast Service Delivery

What you’d do

Supports Pfizer colleagues' end-user experience through an AI-first, remote-first, multi-channel service model, handling exception handling, vendor governance, and continuous improvement across AMER business units and sites. Full time. Found on the employer's careers page on Oct 15, 2026. Apply through the link.

You’ll need

• Hands-on use of AI assistants and agentic tooling
• Prompt and workflow design skills
• Judgment to verify or override agent output
• Vendor governance and continuous improvement