Director, Commercial AI Orchestration Architect

What you’d do

Own the end-to-end architecture of an agentic orchestration capability, covering experience composition, cross-channel optimization, journey generation, execution, and continuous learning. Define agent responsibilities, tool access, decision rights, and interfaces across insight, decisioning, and channel execution. Full time in Princeton, NJ. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

• Experience with production-grade next-best-action or omnichannel orchestration platforms
• Journey optimization and decisioning platform design
• Agentic architecture and agent design
• Cross-channel orchestration (email, field, remote, third-party)
• Commercial objectives and brand guardrails translation