Software Development Engineer, Customer Experience Improvement - Defect Enrichment

What you’d do

Design and build scalable tools and integrations that help Customer Service Associates escalate issues and detect and resolve systemic defects across Amazon systems. Full-time role in Austin, Texas. Found on the employer's careers page on Oct 15, 2026. Apply through the link.

You’ll need

• 3+ years non-internship professional software development experience
• 2+ years non-internship design or architecture experience
• Experience with design patterns, reliability, and scaling