Director of Customer Experience

What you’d do

Lead the Customer Care and Quality Assurance team, embedding a customer-first culture and using metrics like NPS to drive improvement. Oversee quality control and trade partner standards, with regular in-person attendance at communities and offices. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

• Regular in-person attendance at sites and offices
• Ability to work more than eight hours per day
• Work in confined construction trailer quarters
• Ability to operate a motor vehicle
• Ability to read plans, climb stairs and ladders, bend, stoop, reach