Customer Success Associate Director - Healthcare SaaS

What you’d do

Senior individual contributor managing a portfolio of large health system customers, acting as executive advisor and driving value realization across the UpToDate product suite. Hybrid role requiring 8 days a month in office at one of several listed locations. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• Bachelor's degree or equivalent experience
• 6+ years in customer success, account management, or product marketing
• Customer-facing healthcare SaaS experience
• Influence cross-functional partners without authority
• Hybrid: 8 days/month in office