Financial Guidance Counselor - Grand Rapids, MI

What you’d do

Contact customers with delinquent accounts by phone to negotiate payment plans and alternative financial solutions. Respond to customer correspondence and record all communications while following company and regulatory guidelines. Full-time position. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

• High School Diploma or equivalent
• Minimum one-year collection experience
• Knowledge of consumer lending guidelines
• Excellent communication and negotiation skills