Nonprofit & Public SectorHybrid
Call Center Triage Consultant - DC
LeidosWashington, DC
$45,500–82,250/yr
Posted Oct 9, 2026
What you’d do
Respond to high-volume phone and chat contacts in a 24/7 call center, assessing needs across EAP and work-life topics for military members and families. Includes crisis assessment, referrals, follow-up, and mandated reporting. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- Bachelor's degree from accredited university
- Enrolled in Master's program in behavioral health field
- Social Work, Psychology, MFT, or Counseling focus
- 24/7 call center availability
- Crisis assessment and de-escalation skills
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