Operations & AdminOn site
Sr. Technical Program Manager, Amazon Customer Experience Improvement
AmazonAustin, TX
Posted Oct 7, 2026
What you’d do
Lead technical programs for Amazon's Customer Experience Improvement team, using ML and LLM tools to detect and resolve customer experience defects across marketplaces. Full-time role based in Austin, Texas. Found on the employer's careers page on Oct 6, 2026. Apply through the link.
You’ll need
- 5+ years technical product or program management
- 7+ years working directly with engineering teams
- 3+ years software development experience
- 5+ years technical program management with software engineering teams
Our summary of the listing. The full listing has the details.