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Contact Center Associate Instructional Designer

M&T BankWilliamsville, NY

$62,200–103,600/yr

Posted Oct 16, 2026

What you’d do

Designs and develops synchronous and asynchronous learning solutions, including graphics, animations, simulations, and assessments, for contact center clients. Full-time role managing development timelines and milestones. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

  • Bachelor's degree
  • 2+ years relevant work experience
  • 1+ year instructional design, course development, or curriculum development
  • Excellent oral communication and interpersonal skills

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