Operations & AdminOn site
Staff Program Manager, Operational Quality
AuroraCoppell, TX
$115,000–166,500/yr
Posted Oct 2, 2026
What you’d do
Monitor vendor operational performance against SOPs and commitments such as uptime, recovery time, and on-time delivery. Support escalation resolution, maintain scorecard data accuracy, and flag performance risk trends to leadership. Found on the employer's careers page on Oct 18, 2026. Apply through the link.
You’ll need
- Vendor operational performance monitoring
- Escalation resolution coordination
- Scorecard and performance data management
- Lean/DMAIC continuous improvement
Our summary of the listing. The full listing has the details.