Customer Navigation Coordinator II EG

What you’d do

Serve as the primary contact for patients contacting the Customer Navigation Center about ambulatory specialty referrals. Obtain referral authorizations, coordinate care, schedule specialty appointments, and process in-network referrals. Full time. Found on the employer's careers page on Oct 7, 2026. Apply through the link.

You’ll need

• 2 years of call center experience
• Typing at least 45 WPM
• Basic knowledge of insurance plans and requirements
• Knowledge of medical terminology
• Bilingual in Spanish (preferred)