Software Customer Service Manager

What you’d do

Manage account health for state and local public safety agencies using Command Center Software, focusing on VESTA 9-1-1 products. Fully remote with about 25% travel in the Northeast; full time. Found on the employer's careers page on Oct 14, 2026. Apply through the link.

You’ll need

• Experience in legacy and Next Generation 9-1-1 environments
• Experience using or administering VESTA 9-1-1 call handling suite
• High school diploma or degree with public safety experience, or 6 years public safety software exper
• Approximately 25% travel within the Northeast region
• Preference for candidates based in NJ, NY, PA, or CT