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Helpdesk Support Technician

GDITWashington, DC

$33.15–44.85/hr

Posted Oct 16, 2026

What you’d do

Tier II helpdesk technician supporting 500+ users by phone, ServiceNow and remote-control tools. Configures and troubleshoots desktops, laptops, printers and peripherals remotely, and updates tickets daily. Full time. Found on the employer's careers page on Oct 17, 2026. Apply through the link.

You’ll need

  • Tier II helpdesk experience
  • Support for 500+ users
  • ServiceNow
  • Remote desktop management software (Bomgar/BeyondTrust preferred)
  • Hardware and software troubleshooting

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