Quality Outreach Unit Representative - JHP

What you’d do

Make outbound calls to health plan members to coordinate care, schedule medical appointments, and connect them with providers and specialists. Also address social determinants of health and explain plan benefits to retain members in a full-time call center role. Found on the employer's careers page on Oct 9, 2026. Apply through the link.

You’ll need

• High School Diploma/GED
• 2 years customer service-related experience
• Excellent telephone communication
• Bilingual Spanish desirable
• Call center environment experience