Operations & AdminEntry levelOn site
Tier 1 Production Support Analyst - Analyst
iCapitalColorado Springs, CO
$60,000–75,000/yr
Posted Oct 8, 2026
What you’d do
Front-line technical support for iCapital's annuities eApplication platform, resolving client inquiries and system issues, escalating critical incidents, and working across teams. Shift is 8:00 AM to 5:00 PM EST. Found on the employer's careers page on Oct 21, 2026. Apply through the link.
You’ll need
- 1-3 years' experience in technology industry
- Direct end user software support (custom or SaaS)
- Online ticketing system experience
- User documentation experience
- 8:00 AM to 5:00 PM EST shift
Our summary of the listing. The full listing has the details.