Business & FinanceOn site
Capacity Planning Consultant
The HartfordHartford, CT
$74,400–111,600/yr
Posted Sep 23, 2026
What you’d do
Builds staffing and capacity plans for call center and back office operations, using data and analytics to forecast demand and explain variances. Meets with Operations, Training, HR, Finance and Expense partners to discuss capacity needs and risks. Full time. Found on the employer's careers page on Oct 21, 2026. Apply through the link.
You’ll need
- Experience building capacity plans for call center and back office operations
- Strong to advanced MS Excel skills
- Ability to solve complex problems and analyze data
- Forecasting and variance analysis
- Full time
Our summary of the listing. The full listing has the details.